As a Senior Analyst at JupiterResearch, John Lovett produces research on website technologies and operations. His focus areas include web analytics, site search technologies, web content management, online commerce platforms, multivariate testing and optimization technologies.

Prior to joining JupiterResearch, John Lovett was the lead Analyst for the Aberdeen Group directing their Online Customer Experience practice. His research increased visibility of web capabilities offered by the vendor community and educated businesses deploying web sites to action. Earlier in his analyst career, Lovett was a Senior Analyst with Gomez Advisors, where he helped companies develop online strategy and execute on their web operations. He is a regular contributor to the eCommerce Times and his research has been cited in Entrepreneur Magazine, MSNBC, B2B Magazine, Internet Retailer and other media outlets.